Speak with good purpose
If it does not serve, do not say it. (See: Rolling Thunder article)
Ask clarifying questions
When I disagree, or do not understand, ask clarifying questions. (See: Ben Franklin Article)
Act with integrity
Act with Integrity; tell my truth; agree to disagree is the minimum level of behavior. Avoid half truths and misleading behavior (words and/or deeds).
Agree that communication is the response I get.
Make only agreements that I am willing and intend to keep.
If I cannot keep an agreement
If I cannot keep an agreement, communicate it as soon as practical to the appropriate person.
Treat “We” like I SHOULD treat “Me”.
Before I ask for X unconditionally give at least X+++ first.
Speak only for myself
Speak only for myself; obtain permission from any other person before I speak for or commit that person to anything.
Above the Line
Act & communicate “Above the Line:” Each individual needs to be responsible for continuously improving the organisation’s system.
No laying blame, justifying or shame. (I am responsible for correcting the “system.” Laying blame, justifying or shame wastes time.)
Win or learn
You either win or learn the only way to lose is to give up.