Privacy Policy

1. Information Collection

We collect personal information (name, email, phone number), technical information (IP address, device type, browser), and usage data (pages visited, time spent, actions taken) from users of our website or app.

2. Use of Collected Information

We use the collected information to improve the user experience and site functionality, for marketing and promotional purposes, to communicate with users (e.g., newsletters, customer support), and to comply with legal requirements and prevent fraud.

3. Sharing Information with Third Parties

We may share users' information with third parties in case of a business transfer (e.g., merger, acquisition) and to comply with legal obligations or protect our rights.

4. Retention of User Information

We retain users' information indefinitely, unless the user requests deletion.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website or app.

6. Security

We ensure the security of users' information through secure socket layer (SSL) encryption, storing data on secure servers, and conducting regular security audits and updates.

7. Access, Update, and Deletion of Personal Information

Users can access and update their personal information through their account settings. To request deletion of personal information, users must write to us.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Third-Party Links

Our website or app may include links to other websites, apps or services whose privacy practices may differ from ours. If you submit personal information to any of those websites, your information is governed by their privacy policies.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

11. Your Rights and Responsibilities

As a user, you have certain rights regarding your personal information under applicable data protection laws. This includes the right to access, correct, and delete your personal information, as well as the right to object to or limit the use of your information. If you have any concerns or questions about how we handle your data, please contact us.

12. Contact Information

If you have any questions or comments about this Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us at hello@digitalsanctum.com.au.

Please note that this Privacy Policy does not apply to any information that you provide to third parties; you should contact the third party directly for more information about their privacy practices.